Unmatched client service is the cornerstone of our business. BID2WIN Software provides a variety of client support options, including:

• Renowned Technical Support Hotline – Comprehensive phone assistance is available 24-hours per day, seven days per week, 365 days of the year. Our New Hampshire based team of technical support professionals is renowned for fast, friendly and reliable service. In fact, 100% of clients surveyed in 2008 reported that BID2WIN Software technical support services met or exceeded their expectations.
• Client Support Web Site (www.support.bid2win.com) – When clients go to the web site they’ll find knowledge-base articles, helpful tips and tricks and answers to FAQ’s.
• Annual User Conference – BID2WIN Software hosts its Annual User Conference to provide new resource and training opportunities for infrastructure construction professionals, providing a unique opportunity to interact with the team, as well as other industry professionals and colleagues in an educational and instructional setting.