Client Support
Unmatched client service is the cornerstone of our business. BID2WIN Software provides a variety of client support options, including:
- Renowned Technical Support Hotline – Comprehensive phone assistance is available 24-hours per day, seven days per week, 365 days of the year. Our New Hampshire based team of technical support professionals is renowned for fast, friendly and reliable service. In fact, 100% of clients surveyed in 2008 reported that BID2WIN Software technical support services met or exceeded their expectations.
- Client Support Web Site (www.support.bid2win.com) – When clients go to the web site they’ll find knowledge-base articles, helpful tips and tricks and answers to FAQ’s.
Don't just take our word for it. Read what our clients have to say about our technical support services:
“The 24-hour-a-day, 365-day-a-year support is not just available, it is professional, friendly and thoroughly knowledgeable. The technical support that BID2WIN Software offers is without peer for ANY software.”
-Bailey Abbott, Estimator
Griffith Company
“The quality of service at BID2WIN Software and the knowledge of the technical support staff never ceases to surprise and amaze me.”
-Shaun Andreas, Estimator/Project Manager
Waiward Construction Management Inc.
“BID2WIN Software's technical support is second to none. The fast response time is a given, and I especially appreciate the follow up and personal aspect.
When you have an issue, you know someone on the other end cares and is working for you.”
-Jesse Pero, Project Manager
Hoffman Bros. Inc.
“BID2WIN Software has the best technical support of any software product I've been involved with.”
-Brad Hansen, Estimator
Staker Parson Companies
Our solutions are built on the award-winning Microsoft .NET and SQL Server platform.
